Help spread the word about 211! We need an outreach volunteer to help us by attending community events in Marion County and talking to community members and agencies about 2-1-1’s critical service to the community. You would also identify ways we can partner with agencies to best support Marion County residents. So what does this volunteer opportunity involve? When attending an event if someone you are speaking with identifies that they want to volunteer, you can share volunteer opportunities with them. If someone shares that they want to be listed as a resource with 2-1-1, you can give them an application to fill out. If someone discloses that they need resources, you can offer to help them call, text or chat with 2-1-1 to get the resources they need. Do you think this blog is amazing? You can help us make it even better by suggesting content and promoting the blog through social media and at community events. Please visit the Volunteer Resource Center and let us know if you are interested in volunteering with us.
Not sure? Our previous outreach volunteer shared: “I feel very fortunate to have had the opportunity to attend tabling events and learn how important it is to get people connected to needed resources. Work like this is so imperative to society as well as the individuals who are in need.”
211 has served over 12,000 people in Marion County in 2012. Everyone we followed up with said they were happy with the service 2-1-1 provided! With over half of those calls being the first time that folks are reaching out to 211, it’s important to continue letting the community know about how 211 is an amazing resource.
2-1-1 is a free full service information and referral helpline that links the community to local health and human services. Whether you or someone you know needs assistance with rent or utilities, wants to know what to do with an aging parent that just developed Alzheimer’s, or needs childcare assistance, 2-1-1 is the first step to finding help. It’s free, confidential and operated 24 hours a day, seven days a week by highly trained specialists who are waiting on the other end of the line to listen and connect you with the services you need. The 2-1-1 call center uses evidence based practices to ensure the highest quality customer service during the call and has a telephonic translation service that allows anyone to get the help their looking for.
Trained and friendly professionals answer the phones to give callers quick and reliable information about community resources to help with:
•Food, Housing and Clothing
•Youth and Child Care Issues
•Physical and Mental Health Services
•Service for People with Disabilities
•Substance Abuse Treatment
•Where to Donate Clothes
•How to Volunteer
•And hundreds of other resources