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Sometimes our best intentions can unintentionally lead us to difficult times. When Ms. Waters* contacted 2-1-1, she was struggling with her bills and debt after trying to take a step in the right direction by opening a bank account. In the process of moving toward building up some savings, she ended up buried in bank fees that she didn’t realize she was accruing. She got pulled into a cycle of trying to get caught up and out of the fees. Having a fixed and limited income, due to her disability, this was a daunting and increasingly impossible task. Her stress levels were going up, and with her disability that meant running the risk of re-occurring health problems. Marsha Holloway, with the United Way, let us know that Ms. Waters is not alone. She shared that frequently participants in the United Way financial education workshops are in the same situation with a bank having accrued fees that they can not pay due to financial hardship. (more…)
Many years ago, John* served our country in the military. Now, 2-1-1 has had the honor of serving him. For the past several years, John was living in the woods in Marion County. An elder in our community, John needed a home so he called 2-1-1. The Information and Referral Specialist connected him with agencies such as Marion County Senior Services, Senior Legal Helpline and Vets Helping Vets. He is very happy to share with us that now, with their help, he has a roof over his head, he has electricity, and he’s now able to focus on getting help with his disability. What he appreciated about 2-1-1 was not only getting connected to resources, but the compassion we shared. He was able to vent about the obstacles he has faced and the Information and Referral Specialist was able to help him use innovative thinking about some alternative solutions to his struggles. Thank you John, for letting 2-1-1 be of service.
*Name changed for privacy
“What Can I Do?”
To volunteer with agencies in Marion County who are working to alleviate hunger and homelessness visit the United Way Volunteer Resource Center.